Secretary of State
Today, I am pleased to announce the appointment of Ambassador Janice Jacobs as the State Department’s Transparency Coordinator, charged with improving document preservation and transparency systems.
Ambassador Jacobs will lead Departmental efforts to meet the President’s Managing Government Records Directive, to respond to recommendations from the review I asked the Department’s Inspector General to launch earlier this year, and to work with other agencies and the private sector to explore best practices and new technologies. I have also asked her to focus on improving our systems for responding to Freedom of Information Act and congressional requests faster and more efficiently.
As I have repeatedly made clear, we have a fundamental obligation to document the conduct of U.S. foreign policy and to produce our records in response to requests from the public and Congress. Our records, and our ability to share them, serve as testament to our commitment to transparency and open government. I take very seriously that responsibility, and so does everyone else at the State Department.
I am grateful for the work being done by scores of people across the Department who continue to support the unprecedented number of requests we are facing — a three-fold increase in Freedom of Information requests alone since 2008 or the numerous requests for information from members of Congress.
However, it is clear that our systems and our resources are straining to keep pace with the growing number of records we create and the expanding demand for access to them. It is time to take further action. I want the Department to lead on these issues, to set and achieve a new standard for our efforts, and harness new technological tools in order to meet our commitments. To reach that goal, we must think boldly and creatively. As we enhance our records management system, we also intend to fundamentally improve our ability to respond to requests for our records.
Ambassador Jacobs is exactly the right person for this job. She not only has a distinguished record of service in the State Department, but she also has a track record of successfully leading critical reform efforts: she reorganized the Visa Office after 9/11 and reformed how the Department engages with law enforcement and intelligence communities to share information. As my Assistant Secretary for Consular Affairs, she also led efforts to meet the Administration’s new visa issuance goals. She is a proven leader who knows how to run large organizations and produce results.
I am grateful she has agreed to take this on. She will have not only my full support, but that of the Department as well.