Strategic Goal 12: Management and Organizational Excellence - Performance Summary, Resources Invested, and Illustrative Example of Significant Achievement

FY 2003 Performance and Accountability Report
Bureau of Resource Management
December 2003

IV. Performance Summary

The chart below shows the performance rating distribution of the FY 2003 results for the Management and Organizational Excllence strategic goal. Also shown is a comparison between the FY 2003 and FY 2002 average performance ratings for the goal. FY 2003 results produced a rating of "on target", unchanged from last year's "on target" rating.

Strategic Goal Summary of Results Achieved
Six Performance Goals Represented VALUE 1 2 3 4 5 N/A
Performance Rating Significantly Below Target Slightly Below Target On Target Above Target Significantly Above Target No 2003 Data Available
TOTAL Number
of Results
40 1 5 21 8 3 2
Percent of Total 100% 3% 13% 53% 20% 8% 5%
Average Performance
2003 On Target  
2002 On Target
Note 1: The rating corresponds to the numerical average of the performance rating values for the reported results.


V. Resources Invested

Human Resources
  FY 2002 FY 2003 % Change
Direct Funded Positions 9,450 9,573 UP 1%
Budget Authority
  FY 2002 FY 2003 % Change
Dollars (in Millions) $4,467 $4,365 DOWN 2%


VI. Illustrative Example of Significant Achievement

Illustrative Example

Foreign Language Training

As of mid-year FY 2003, FSI's School of Language Studies has conducted 49,065 hours of training for 136 enrollments in national security-critical languages of Dari, Kurdish, Pashto, Persian/Farsi, Tajiki, Urdu and Uzbek. A pilot Iraqi Familiarization course was piloted in 3rd Quarter FY 2003. Curriculum development began in Kurdish and Iraqi Variety Arabic, with curricula being updated in Dari, Pashto, and Persian/Farsi. Preparation has begun towards expanding "Beyond 3" training opportunities, designed to increase the Department's cadre of speakers of the most difficult languages (especially Arabic), as well as the development of a Language Learning Continuum to promote and guide the building and replenishment of cadres of personnel with advanced skills in other priority languages needed by the Department.

Department of State Photo

Photo showing participants in a foreign language class.