CLO Program

Community Liaison Office (CLO) Program

For over 30 years the Community Liaison Office (CLO) program has provided support to U.S. government employees and family members who are assigned to American embassies and consulates abroad. FLO extends its services to overseas communities through the management of the Community Liaison Office program at over 200 missions worldwide, including several unaccompanied posts such as Baghdad, Kabul, and Islamabad. The CLO Coordinator position, also known as CLO, is occupied by a U.S. citizen spouse Appointment-Eligible Family Member (AEFM) of a direct-hire employee assigned to post. The CLO holds a sensitive Family Member Appointment (FMA) position and requires a Top Secret security clearance.

The CLO is among the first points of contact for newly assigned or arriving employees and family members, and provides pre-arrival information, orientation, and assistance with settling in at post.  CLOs identify the needs of their community and respond with effective programming, information, resources, and referrals. They serve as advocates for employees and family members, advise post management on quality of life issues, and recommend solutions and family-friendly post policies.

Their duties are defined in the following eight areas of responsibility:

  • Community Liaison
  • Crisis Management and Support Services
  • Education Liaison
  • Employment Liaison
  • Events Planning
  • Guidance and Referral
  • Information and Resource Management
  • Welcoming and Orientation

The CLO program is charged with building community spirit and enhancing morale at post. CLOs do not have official funding for morale/recreational events or programs and rely on self-supporting events or fundraising activities. CLOs depend on the volunteer efforts of employees and family members to share their time and their talents to address community needs.

FLO provides training, resources, guidance, and support to the worldwide CLO program and the CLO Coordinator to support employees and family members overseas. CLO responsibilities are outlined in this brochure.


Information provided by the Family Liaison Office.
Contact the Family Liaison Office