Crisis Management Services

FLO's Crisis Management team provides Foreign Service employees and families with confidential guidance, referral, and assistance with:

Personal Preparedness
FLO provides guidance and assistance to employees and families preparing for the possibility of a sudden departure from an overseas post. Unexpected departures can be the result of political unrest, a natural disaster, medical concerns or other personal matters.

Post Evacuations
During evacuations, FLO is the Department’s main point of contact for evacuees, providing guidance on allowances, regulations, housing, education and employment for family members. We coordinate with post management, regional bureaus and other offices to support the evacuated community. For questions about evacuations contact us:

Foreign Service Life
FLO can provide confidential guidance and referral during times of personal crisis. Visit FLO's Foreign Service Life page for information related to Abuse, Divorce, Eldercare, Death at a Post Overseas, Long Distance Relationships and more.


Information provided by the Family Liaison Office
Contact the Family Liaison Office